SPORTSMART.COM
Map Products and Keep Marketplace Stock Accurate
Learning path: Regional Seller | Module 2 of 5 | Estimated time: 35–45 minutes
What you will learn
After this module, you should be able to map the exact SportsMart Master Product and variant, submit an Approved Seller Location offer for Admin Review, preserve lawful-source evidence, provide accurate commercial information and maintain Marketplace stock separately from FPS procurement and offline franchise activity.
1. Understand the Marketplace catalogue model
SportsMart Admin creates and maintains the Master Product Catalogue. The Regional Seller searches for the exact product, SKU and variant, maps the Approved Seller Location offer and stock to that product and submits an approval request.
Typical status journey
Admin-listed Master Product → exact product/SKU/variant and Approved Seller Location mapping → approval request → Pending Admin Review → Approved / Correction Required / Hold for Verification / Rejected → Active only after approval.
Only an Admin-approved and Active Marketplace offer may receive customer orders. Do not create a duplicate Master Product or bypass a rejection, hold or correction request.
2. Match the exact product
Compare the actual product and package with the Master Product record. Verify brand, model, product type, SKU, size, colour, hand/side, grip, material, weight, pack quantity, accessories, intended sport/user, manufacturer/packer/importer, country of origin, warranty, MRP and required compliance fields.
Stop and request correction when
• The exact product or variant is missing.
• Images or attributes do not match the physical product.
• MRP, pack quantity, manufacturer/importer, country of origin or warranty information is wrong.
• Required source, authenticity or compliance evidence is unavailable.
• The product appears counterfeit, unsafe, recalled, prohibited or materially misrepresented.
3. Keep source and Marketplace-sale evidence separate
An FPS purchase invoice may support lawful-source or procurement evidence. The later Marketplace customer sale is a separate transaction and requires its own Marketplace order, customer invoice, fulfilment evidence, return record and settlement entry.
Preserve source invoices, dealer/distributor authority, manufacturer/importer records, serial/batch/barcode, warranty/service documents, required licences/certificates and relevant communications.
4. Understand the two types of product photos
Catalogue, sourcing and authenticity images support product approval, identity and compliance. They are different from the order-specific before-packing product photos and after-packing parcel photos captured during fulfilment.
Do not reuse catalogue images as proof of the actual unit dispatched for a customer order.
5. Provide accurate Marketplace commercial information
SportsMart controls, manages and updates the customer-facing Marketplace selling price. The Regional Seller must provide accurate and current MRP, procurement cost, inventory, product-tax inputs and other requested commercial information and report material changes promptly.
Review the displayed Marketplace price for obvious MRP or data errors and use the approved support route. Do not advertise or invoice a different price, and do not treat an FPS procurement price as the Marketplace customer price.
6. Calculate available-to-sell Marketplace stock
Available-to-sell quantity = physical saleable Marketplace stock − reserved stock − safety stock − damaged/quarantined/recalled/expired stock − return-pending-QC stock − already allocated stock.
Example
Physical saleable stock: 15 units; reserved: 2; safety stock: 1; damaged: 1; allocated orders: 3. Available-to-sell = 15 − 2 − 1 − 1 − 3 = 8 units.
7. Maintain Marketplace inventory by location
Maintain Marketplace inventory separately for each Approved Seller Location. Update stock after Marketplace and store-counter sales, reservations, purchase receipt, cancellation, return QC, damage, recall, transfer or manual correction.
FPS procurement records may explain how stock was sourced, but they do not replace the current Marketplace available-to-sell record. Do not show expected FPS supply, goods in transit, supplier stock or stock at an unapproved location as immediately available.
Daily stock rhythm
Start of day: review Marketplace orders, reservations, low stock and previous exceptions.
During the day: update every sale and reservation; quarantine damaged or suspect units; monitor integration errors.
End of day: reconcile Marketplace order deductions, counter sales, cancellations, returns and manual adjustments; investigate unusual variance.
8. Correct listing or stock problems
Do not hide a mismatch by substituting another product or variant, creating a duplicate offer or mixing FPS/offline records into Marketplace inventory. Correct the record, use the accurate workflow, preserve evidence and pause the affected stock when identity, authority or physical availability cannot be reliably confirmed.
Practical task
Choose one real product. Record the Master Product/SKU/variant; Approved Seller Location; source/FPS procurement evidence where relevant; MRP; procurement information requested by SportsMart; physical saleable Marketplace stock; exclusions; available-to-sell quantity; and evidence location. Compare the Marketplace record with the physical product and resolve every mismatch before completion.
Self-check
1. Who creates and maintains the Master Product Catalogue?
2. Can a Regional Seller create a duplicate Master Product when the exact variant is missing?
3. Does an FPS purchase invoice replace the Marketplace customer-sale record?
4. What is the difference between catalogue images and order-specific fulfilment photos?
5. Which stock must be excluded from available-to-sell quantity?
Ready to continue?
Continue only when the product, mapping, Approved Seller Location, source evidence, commercial information and Marketplace stock record agree. Next: 03 – Process Marketplace Orders, Pack and Deliver.